Shop Policy - Anicetta' Page

Go to content

Main menu

Shop Policy

Product Quality & Customer Satisfaction
Doll, Doll stand, Footwear and Props are not for sale unless otherwise noted.
Everything is made from high quality new materials made in a smoke-free environment. I use metal snaps.
Please read my descriptions and view all pictures very carefully before making a purchase. All dolls and ensembles are photographed at various angles to highlight their design and condition at time of sale. If you have questions or concerns, please email me before making your purchase to avoid any confusion.
Items that I sell are intended for adult collectors and not for children under age 12.

Privacy Policy
I understand that your privacy is important.
In order to ensure that the items you have purchased reach you safely, I must ask you to provide  information about yourself. I take the privacy of your personal information very seriously and will only use your information in accordance with the terms of this Privacy Policy. I will not sell or rent your personally identifiable information or a list of my customers to third parties.
As a quick reference, my use of your personal information is limited to:
- Collecting and storing information about our customers. See a map on my website.
- The postage of ordered items through this website or e-mail service to ensure that items reach you safely.

Shipping
All items paid ship within 1-2 business days after payment received. You will be notified by email when your package ships. I ship worldwide by Priority Mail
. Shipping is calculated based on the customer location and the weight of the package. Usualy shipping of 1-5 items:
- within Europe is
$6
- to United States (USA) and other countries outside Europe is
$7
The shipping does not include insurance however it is highly recommended when walue of package is substantial. If you would like me to have an ensured package let me know by E-mail.
I do combine shipping.  If you want to buy more items contact me by E-mail for shipping cost/ I will check weight to let you know how much shipping would be.

Payment
You will get a confirmation by mail
.
I accept Pay Pal payments, thus buyers at my site are protected by all of the provisions provided by Pay Pal. All Duties and Fees are the responsibility of the buyer.

Refunds
I hope you are satisfied with your purchase. If not satisfied with your item, return it within 10 days. Shipping has to be paid by buyer to ship back. Items returned must be in a new and unused condition. Shipping and handling will NOT be refunded.
If your item has arrived damaged or is not what you expected please contact me immediately to review your situation. In most cases a full refund or replacement will be issued -- I want all customers to be happy! :)

Back to content | Back to main menu